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Delivery

Payment and delivery

The following terms and conditions apply:

The products are delivered all over the world.

Delivery costs are the following:

(including value added tax (VAT), if with
(³), then without VAT (=net))

 

Standard shipping with DHL Premium Paket

 

Country

Weight

Costs

Delivery times

Domestic

 

Germany

0 - 31.5 kg

6.80 €

ca. 1-2 days

Free shipping for orders over 150€ order value

International

Europe - EU

Andorra, Aruba, Austria, Belgium Belgium Belgium / Belgiumë , Bonaire, Sint Eustatius and Saba, Bulgaria България , Cayman Islands, Croatia Hrvatska, Curaçao, Cyprus, Czech Republic Česká republika, Denmark Denmark Denmark, Estonia Eesti , Faroe Føroyar, Finland Suomi , France, French Guiana, French Polynesia, Gibraltar, Greece Ελλάδα , Greenland, Guadeloupe, Guernsey, Hungary Magyarország, Iceland Ísland, Ireland, Isle Of Man, Italy Italia, Jersey, Latvia Latvija, Lithuania Lietuva, Luxembourg, Malta, Martinique, Mayotte, Monaco, Montserrat, Netherlands Netherlands Netherlands, New Caledonia, Pitcairn Island, Poland Polska, Portugal, Réunion, Romania România, San Marino, Sint Maarten, Slovakia Slovenská republika, Slovenia Slovenija, Spain España, St. Helena, Saint Pierre and Miquelon, Sweden Sverige, Turks and Caicos Islands, United Kingdom, Vatican City State (Holy See), Virgin Islands (British), Wallis and Futuna

0 - 2 kg

17.00 €

depending on the country of destination
approx. 2 - 7 days
 
except islands
approx. 8 - 19 days

2.1 - 31.5 kg

 +1.50€/kg

Shipping discount of 7 € for orders over 150 € order value

Europe - Non EU³

Aland Islands, Albania Shqipëria, Belarus Республика Белоруссия , Bermuda, Bosnia and Herzegovina, Bouvet Island, Liechtenstein, Moldova Republic, Montenegro Црна Гора, Northern Macedonia Македонија, Norway Norge, Serbia Србија, Svalbard and Jan Mayen Islands, Switzerland Switzerland / Switzerland, Ukraine Україна

0 - 2 kg

21.00 €

depending on the country of destination
approx. 3 - 7 days
 
except islands
approx. 8 - 19 days

2.1 - 31.5 kg

 +2.00€/kg

Shipping discount of 7 € for orders over 150 € order value

 

 

 

 

Express delivery with DHL Express

  • No shipping of dangerous goods (solvent-based adhesives, spray etc.) by DHL Express
  •  If circumstances arise, special surcharges (e.g. corona, risk, size, etc.) may cause the shipping price
    calculated by the store to differ. In this case we will contact you.

 

Country

Weight

Costs

Delivery times

Domestic

"Express 18:00"

Germany

0 - 3 kg

16.50 €

the following day until 18:00

3.1 - 5 kg

20.00 €

5.1 - 10 kg

21.50 €

10.1 - 20 kg

30.00 €

20.1 - 30 kg

42.00 €

"Express 12:00"

Germany

Additional charge of 3.50€ on "Express 18:00" prices

the following day until
12:00

International

Zone 1/2

Austria, Belgium, Denmark, France, Luxembourg, Monaco, Netherlands

0 - 2 kg

24.50 €

1 day

2.1 - 5.0 kg

29.00 €

5.1 - 10.0 kg

42.50 €

10.1 - 20.0 kg

 +6.50€/kg

20.1 - 30.0 kg

 +7.00€/kg

Zone 3/4

Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Sweden, Slovakia, Slovenia, Hungary, Cyprus (South), Great Britain and Northern Ireland, Italy, Poland, Spain, Czech Republic, Vatican City

0 - 2 kg

31.50 €

depending on the country of destination

 approx.
1-2 days

2.1 - 5.0 kg

40.50 €

5.1 - 10.0 kg

53.50 €

10.1 - 20.0 kg

 +8.00€/kg

20.1 - 30.0 kg

 +8.50€/kg

Zone 5³

Andorra, Faroe Islands, Gibraltar, Guernsey, Iceland, Jersey, Canary Islands, Liechtenstein, Norway, San Marino, Switzerland

0 - 2 kg

37.50 €

depending on the country of destination

 approx.
1-4 days

2.1 - 5.0 kg

46.00 €

5.1 - 10.0 kg

56.00 €

10.1 - 20.0 kg

 +6.50€/kg

20.1 - 30.0 kg

 +7.50€/kg

Zone 6/7³

Albania, Belarus, Bosnia and Herzegovina, Canada, Kosovo, Macedonia, Mexico, Moldova, Montenegro, Russia, Serbia, Turkey, Ukraine, USA

0 - 2 kg

44.50 €

depending on the country of destination

 approx.
1-3 days

2.1 - 5.0 kg

59.50 €

5.1 - 10.0 kg

78.00 €

10.1 - 20.0 kg

 +7.00€/kg

20.1 - 30.0 kg

 +8.00€/kg

Zone 8/9³

Egypt, Australia, Bahrain, China People's Republic of, Hong Kong, India, Indonesia, Israel, Japan, Yemen, Korea, South, Kuwait, Malaysia, New Zealand, Oman, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Africa, Syria, Taiwan, Thailand, United Arab Emirates

0 - 2 kg

44.50 €

depending on the country of destination

 approx.
2-9 days

2.1 - 5.0 kg

81.50 €

5.1 - 10.0 kg

98.50 €

10.1 - 20.0 kg

 +8.50€/kg

20.1 - 30.0 kg

 +9.50€/kg

Zone 10³

Afghanistan, Algeria, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Botswana, Brazil, Brunei Darussalam, Burkina Faso, Burundi, Chile, Cook Islands, Costa Rica, Cote d'Ivoire, Curacao, Dominica, Dominican Republic, Djibouti, Ecuador, El Salvador, Eritrea, Falkland Islands, Fiji, French Guiana, Gabon, Gambia, Georgia, Ghana, Grenada, Greenland, Guadeloupe, Guam, Guatemala, Guinea Bissau, Guinea, Republic, Guyana, Haiti, Honduras, Iraq, Iran, Jamaica, Jordan, Virgin Islands - America. , Virgin Islands, Brit., Cayman Islands, Cambodia, Cameroon, Cape Verde, Colombia, Comoros, Congo, Democratic Republic of the Congo, Kazakhstan, Kenya, Kyrgyzstan, Kiribati, Korea North, Cuba, Laos, Lesotho, Lebanon, Liberia, Libya, Macau, Madagascar, Malawi, Maldives, Mali, Morocco, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia Mongolia, Montserrat, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, Nevis, Nicaragua, Niger, Nigeria, Niue, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Puerto Rico, Rwanda, Reunion, Saipan, Solomon Islands, Zambia, Samoa, American, Senegal, Seychelles, Sierra Leone, Zimbabwe, Somalia, Somaliland, St. Bartholomew, St. Eustatius, St. Helena, St. Kitts, St. Lucia, St. Maarten, St. Vincent, Sudan, Suriname, Swaziland, São Tomé and Principe, Southern Sudan, Tajikistan, Tahiti, Tanzania, Timor Leste, Togo, Tonga, Trinidad and Tobago, Chad, Tunisia, Turks and Caicos Islands, Tuvalu, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Central African Republic, Equatorial Guinea, Ethiopia

0 - 2 kg

53.00 €

depending on the country of destination

 approx.
2-9 days

2.1 - 5.0 kg

95.00 €

5.1 - 10.0 kg

115.00 €

10.1 - 20.0 kg

 +15.00€/kg

20.1 - 30.0 kg

 +16.00€/kg

(including value added tax (VAT), if with
(³), then without VAT (=net))

 

Priority Mail International

For Deutsche Post listed countries only (app. 60 countries worldwide). Please choose this shipping method if:

The total invoice amount is below 50EUR
The consignment is to be delivered outside Germany
if no dangerous goods (solvent-based adhesives, sprays, etc.) is included
it is light (<2000g) and small commodity
Minimum dimensions: L: 140 mm W: 90 mm
Maximum dimensions: L + B + H = 900 mm no length greater than 600 mm

Please note that the postal service sometimes does not offer continuous tracking.
Requests for investigation can take up to 40 days, depending on the country, e.g. after 30 days.
Parcel shipping is recommended in case of doubt.

Light Mail shipping up to 0.5 kg 8.50 € / up to 1.0 kg 13.50 € / to max. 2.0 kg 25.50 €

 

Delivery periods

 

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 working days, for deliveries abroad within 3 - 9 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that there is no shipping and delivery on weekends, Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

 

Minimum order value

The minimum order value is: 5.00 €.

 

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

-  Payment in cash at the time of collection
-  Prepayment via transfer
-  Cash on delivery
-  Payment via credit card
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment by invoice
-  Payment via Sofortüberweisung [immediate transfer]
-  Payment via Giropay

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
-  Payment via credit card
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment via Giropay


Further details on payment

 

Payment by invoice is only for authorities and public institutions.

The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

Our bank account:


Commerzbank vormals Dresdner Bank
Marienplatz 13-15
82467 Garmisch-Partenkirchen / Germany
Zahlungsempfänger: Andreas Rall
IBAN: DE02703800060701108800
BIC: DRESDEFF703

 

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

 

 

 

 

 

What to do in case of transport damage?

Leave product and packaging as they came!
Do not change and use it!
Report the damage to the freight carrier and create a detailed damage report
(DHL: damage affirmation through the driver. Send the damage report within 24 hours to us - without these any regulation possible).
Afterwards contact us: +49 (0) 8803 488 5656
Return damaged goods in no case without consulting us.